Client Stories: ONset Arts Asana Relaunch & BIFY Project with AQ

"Amy is gracious and adaptable. From the idea presented at the start to incorporating new information along the way, we felt like we were heard. The main thing we wanted - an improved interface and usability - was delivered."

- Osman Saathoff, Director, ONset Arts

SITUATION

Onset Arts, traditionally serving fast-paced, enterprise clients, is expanding and needed to rapidly implement systems to support growth. Although not tech-focused, they recognised the necessity of technology for optimal growth. They switched from spreadsheets to Asana for project management, with a focus on efficiency and enablement through streamlined processes, and improved cross-functional collaboration.

APPROACH

High level overview of main project phases:

For this Build It For You (BIFY) engagement on the Asana Advanced tier, we employed a comprehensive three-phase approach—Strategy, Alignment, and Scale—to relaunch and optimise the client's workflow. Starting with strategy, we conducted workshops to gather requirements, define goals, and assess existing processes, followed by targeted training sessions for the core project team to upskill their Asana capabilities.

In the alignment phase, our experts custom-designed and deployed a critical workflow, integrating reviews and iterative adjustments to ensure seamless functionality. Finally, we focused on scale by delivering broader training to the wider team, hosting interactive Q&A sessions to reinforce best practices, and conducting an impact review to maximise efficiency and clarity for future success.

This structured approach empowered the client to relaunch Asana with a sustainable, tailored solution aligned to their organisational goals.